FAQ
How can I choose the right group apparel for my needs?
You can choose the style based on your event needs or team preferences. Different styles come with various materials, colors, and designs, so please select the one that best fits your requirements. If you have any questions, our customer service team is always available to assist you with recommendations.
Can I modify the order details after placing the order?
Once the order is placed and processing begins, no further modifications can be made. Please carefully review all details during order confirmation to ensure accuracy before submission.
Can I cancel my order after placing it?
Once the order has started processing or production, we will not be able to cancel it. Please ensure that all order details are correct before confirming your order to avoid any unnecessary changes.
Can I choose a specific delivery time?
We offer standard shipping services and are typically unable to specify a delivery time. If you have special requests, please contact our customer service in advance, and we will do our best to accommodate your needs.
Can I change the shipping address?
Once the order is confirmed and processing has begun, we cannot change the shipping address. Please carefully review all details after confirming your order to avoid any mistakes.
How can I confirm if my order has been completed?
Once your order is completed, we will send you a confirmation message with the order status and shipping details. If you have any questions, please feel free to contact our customer service team.
Can I purchase a plain-colored garment individually?
Yes, we offer the option to purchase plain-colored garments individually. If you would like to make a purchase, please contact us via LINE and provide the style number, color, quantity, and size you need, and we will process your order.
Are there any promotions or discounts available?
Yes, we offer group order discounts. The more you order, the lower the price per item. Specific discounts will be determined based on the order quantity.
Can I choose different sizes for the group apparel?
Yes, you can select different sizes based on the needs of each member. We offer a wide range of sizes to ensure that everyone can find a fit that suits them.
Can shipments be sent to outer islands or overseas? How is the shipping fee calculated?
We offer shipping services to outer islands and overseas. The shipping fee will vary based on the quantity of the shipment and specific conditions. We recommend discussing your requirements during the consultation so that we can provide you with accurate information.